Provider Forms and Resources

Below you can find our most frequently used provider forms and resources for CHRISTUS Health Plan and US Family Health Plan.

Phone Numbers

• Health Insurance Exchange: 844-282-3025

• Medicare Advantage: 844-282-3026

• US Family Health Plan: 1-888-466-0315

If you are in need of assistance due to impaired hearing, please call 711.

Hours

• Health Insurance Exchange: 8 a.m. to 5 p.m., local time, Mon. – Fri.
  
  
• Medicare Advantage: 8 a.m. to 8 p.m., local time, 7 days a week, Oct. 1 – Mar. 31; and 8 a.m. to 8 p.m., local time, Mon. – Fri.
  
  
• USFHP: 8 a.m. to 5 p.m., Mon. – Fri.

Forms

• Quality Referral for Case Review for Potential Quality Issue (PQI)
• Consent for Disclosure of Confidential Information Form (PDF)

Last Updated Date: 3/19/26