Contact Us

Have a Question or Need Help?

Call us using the phone numbers below for your plan. You can also reach out via mail, using our physical address below. Our team is ready to help you with any questions or inquiries.

Get Coverage

• Medicare Advantage: 469-282-0404
• US Family Health Plan: 469-282-0408
• Individual & Family Plans: 469-282-0401

Important Numbers for Members

Contact us from 8am – 5pm, Monday – Friday.

For:

• Individuals & Families: 1-844-282-3025
• Medicare Advantage: 1-844-282-3026
• US Family Health Plan: 1-800-678-7347

Member Services Email: CHRISTUS.HP.MemberService.Inquiry@christushealth.org

Member Services Fax: 210-766-8851

For TTY and hearing assistance, please dial 711.

For Medical Questions

Contact a registered nurse any time, day or night:

• Health Insurance Exchange Plans: 1-844-581-3175
• Medicare Advantage: 1-844-581-3174
• US Family Health Plan: 1-800-455-9355

If you have an emergency, please dial 911.

Important Contact Information for Providers

• Phone: 1-844-282-3100
• Email:  CHP.providernetwork@christushealth.org
• Fax: 469-282-3012
  
  

Contact Information for Employer Groups

• CHRISTUS Networks: 833-985-1685
  
  

Mailing Address

CHRISTUS Health Plan
5101 N. O'Connor Blvd
Irving, TX 75039