Provider Resources
Login to Your Provider Portal
Due to our overwhelming participation with providers joining our NEW Provider Portal, we will close the old Provider Portal effective 8/1/2024.
Key Features Include:
- Eligibility and benefit verification
- Premium Paid through date
- Claim status
- Authorization requests
- Quick Reference Guides
- Provider Manuals
Provider Portal User Guide (PDF)
Important note: For each Tax ID number, the Local Administrator or designated user manager must be registered first. If you are not the Local Administrator or the person managing users for your group, kindly contact your Administrator for access or have them register for the portal initially.
LOGIN TO YOUR PROVIDER PORTAL
Credentialing Status
Contracted Network Providers
If you are a current network provider and need the credentialing status of a recently added provider to an existing agreement, please send an inquiry to christus.hp.credentialing@christushealth.org.
Please allow 48 hours for a response.
New Agreement Status
If you have a newly signed agreement that is in credentialing and are looking for the credentialing status, please send an inquiry to christus.hp.credentialing@christushealth.org
Please allow 48 hours for a response.
Please allow 60 days from the date of the agreement signed to allow for normal processing.
Add a Provider
If you are a current Network provider and need to add an additional provider to your current agreement, please complete the Provider Add form and submit to the Provider Relations Team at: chp.providernetwork@christushealth.org.
If you currently have a USFHP agreement, please also include the required Background Check form with the submission.
Please allow 30 days for processing.
Add a Location
If you are a current Network provider and want to add a servicing location to an existing agreement, please submit the request to: chp.networkdevelopment@christushealth.org.
The network contracting team will review request and notify the provider within 30-45 days of submission.
Provider Resources
CHRISTUS Health Plan works hard to ensure all the providers serving our members have the tools they need to focus on patient care.
Need Help?
If you forgot your login information or can’t find what you need, contact our Network Representative or email the Provider Relations team at CHRISTUSproviderportal@christushealth.org.