Prevention and Care

Prevention

The Best Solution

Do you have a chronic medical condition such as high blood pressure or diabetes?

Seeing your doctor regularly helps keep things in check. Skipping appointments won't really save money, it just delays the expense and risks your health. Avoiding check-ups and follow-ups might lead to costly emergency room visits. Your health is an important investment, so spend wisely by getting the right care.

Tools and Information (MyCHRISTUS)

At CHRISTUS Health Plan, we believe prevention and proactive care are key to lifelong wellness. That’s why we offer tools and resources to help you make healthier choices—like staying active, avoiding harmful habits, and scheduling regular wellness exams. Our interactive self-management tools provide personalized guidance based on your unique health information. These resources are easy to access and designed to support you every step of the way.

Health Risk Assessment (Member Portal)

We are glad to have you as a member of our health plan and value your participation with us. In partnership with your primary care physician, we want to help you stay as healthy as possible. One way we do this is by asking you some questions about your health and lifestyle. We hope you will help us determine how we can best serve you by answering the questions in the health risk assessment located in your Member Portal. Please log in below and click "Health Risk Assessment" under the "My Health" tab.

Navigating Your Care

Your Primary Care Provider

Your First Choice for Non-Emergencies

Your primary care provider team works with you to maintain your health with preventive care and treatment of illnesses and injuries. Your primary care provider knows you best, and has quick access to your medical history and records.

  • Vaccines (flu, COVID, ect.)
  • Cough, Cold Fever, Flu
  • Ear, Nose, Throat care
  • Physicals, Immunizations
  • Chronic Care, COPD, High Cholesterol, Diabetes, Hypertension
  • Pediatric care, Well visits, Sick visits

Find a Provider or Location

Need help finding a provider within your plan? Get started by searching for a doctor, facility or pharmacy by name or provider type.

Search for a Provider

Urgent Care

If Your Primary Care Provider's Office is Closed and There is an Unexpected Medical Problem

If your primary care provider's office is closed, and you need medical treatment, go to an urgent care facility. First, ask yourself if your condition is life-threatening. If the answer is no, your next step is to visit an urgent care center near you. With extended and weekend hours, you can avoid the trouble and expense of a trip to the emergency room.

  • Cough, Cold, Fever, Flu
  • Sprains, Strains
  • Possible fractures
  • Minor cuts, Lacerations, Minor burns
  • Nausea, Vomiting, Diarrhea

Emergency Room or 911

In an Emergency

As access to health care expands, it is easy to get overwhelmed by the options available for care for an illness, injury or other medical condition. The emergency department is designed to treat life-threatening emergencies, other major injuries, and serious illnesses. It is not a place to seek treatment for routine medical care and simple problems like sore throats, the flu, or ear infections; see your primary care physician or other resource for those problems. Going to the emergency department with routine problems will cost more and take longer than seeing an appropriate level of care.

  • Trauma, Accidents
  • Loss of consciousness
  • Heart attack, Chest pain
  • Uncontrollable bleeding
  • Sudden change in vision
  • Severe difficulty breathing
  • Seizure, Sudden dizziness, Paralysis
  • Suicidal feelings

Need More Help?

You have access to free, confidential help from a nurse 24 hours a day, 7 days a week, 365 days a year. Nurses can help you decide when and where to seek care, as well as answer any health-related questions.

24-Hour Nurse Line

CHRISTUS Health Plan members have access to a toll-free 24-hour nurse line.

Last Updated 06/05/25