Medicare Advantage

2021 Plan Year

• Generations Annual Notice of Change (ANOC)- New Mexico (PDF)
  
• Generations Plus Annual Notice of Change (ANOC)- New Mexico (PDF)
• Generations Annual Notice of Change (ANOC)- Texas (PDF)
• Generations Plus Annual Notice of Change (ANOC) - Texas (PDF)
• Generations Annual Notice of Change en Espanol (ANOC)- New Mexico (PDF)
  
• Generations Plus Annual Notice of Change en Espanol (ANOC)- New Mexico (PDF)
• Generations Annual Notice of Change en Espanol (ANOC)- Texas (PDF)
• Generations Plus Annual Notice of Change en Espanol (ANOC) - Texas (PDF)

2020 Plan Year

• Generations Annual Notice of Change (ANOC)- New Mexico (PDF)
  
• Generations Plus Annual Notice of Change (ANOC)- New Mexico (PDF)
• Generations Annual Notice of Change (ANOC) en Espanol - New Mexico (PDF)
  
• Generations Plus Annual Notice of Change (ANOC) en Espanol- New Mexico (PDF)
• Generations Annual Notice of Change (ANOC)- Texas (PDF)
• Generations Plus Annual Notice of Change (ANOC) - Texas (PDF)
• Generations Annual Notice of Change (ANOC) en Espanol- Texas (PDF)
• Generations Plus Annual Notice of Change (ANOC) en Espanol- Texas (PDF)

• Appointment of Representative Form (PDF)
• Appointment of Representative Form en Espanol (PDF)

• Consent Form (PDF)

• Annual Attestations from FDRs (PDF)
• Annual Compliance Program Effectiveness Assessment- Medicare Advantage (PDF)
• Breach Notification PHI- Reporting Guideline (PDF)
• Code of Ethics (PDF)
• Code of Ethics for CHRISTUS Health Plan Louisiana (PDF)
• Communications Regarding Regulatory Changes (PDF)
• Compliance Training and Education (PDF)
• Corrective Action (PDF)
• Fraud, Waste, and Abuse (PDF)
• Monitoring and Auditing (PDF)
• Non-Discrimination Notice (PDF)
• Non-Retaliation Policy (PDF) 

Ways to Enroll

We provide three enrollment options: Online, Application (fax or mail) and through Medicare.gov.

Enroll online - Enroll Now

2021 Enrollment Applications (fax or email)

• 2021 Short Enrollment Application (PDF)
• 2021 Short Enrollment Application en Espanol (PDF)
• 2021 New Mexico Enrollment Application (PDF)
• 2021 Texas Enrollment Application (PDF)
• 2021 New Mexico Enrollment Application en Espanol (PDF)
• 2021 Texas Enrollment Application en Espanol (PDF)

2020 Enrollment Applications (fax or email)

• 2020 Short Enrollment Request Form
• 2020 Short Enrollment Request Form en Espanol (PDF)
• 2020 New Mexico Enrollment Application (PDF)
• 2020 Texas Enrollment Application (PDF)
• 2020 New Mexico Enrollment Application en Espanol (PDF)
• 2020 Texas Enrollment Application en Espanol (PDF)

 

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• Disenrollment Request Form (PDF)
• Disenrollment Request Form en Espanol (PDF)
• Individual Enrollment Request Form en Espanol (PDF)
• Late Enrollment Penalty Reconsideration Notice (PDF)

2021 Plan Year 

• Generations Evidence of Coverage (EOC) - New Mexico (PDF)
• Generations Plus Evidence of Coverage (EOC) - New Mexico (PDF)
• Generations Evidence of Coverage (EOC) en Espanol - New Mexico (PDF)
• Generations Plus Evidence of Coverage (EOC) en Espanol - New Mexico (PDF) 
• Generations Evidence of Coverage (EOC) - Texas (PDF)
• Generations Plus Evidence of Coverage (EOC) - Texas (PDF)
• Generations Evidence of Coverage (EOC) en Espanol - Texas (PDF)
• Generations Plus Evidence of Coverage (EOC) en Espanol - Texas (PDF)

2020 Plan Year

• Generations Evidence of Coverage (EOC) - New Mexico (PDF)
• Generations Plus Evidence of Coverage (EOC) - New Mexico (PDF)
• Generations Evidence of Coverage (EOC) en Espanol - New Mexico (PDF)
• Generations Plus Evidence of Coverage (EOC) en Espanol - New Mexico (PDF) 
• Generations Evidence of Coverage (EOC) - Texas (PDF)
• Generations Plus Evidence of Coverage (EOC) - Texas (PDF)
• Generations Evidence of Coverage (EOC) en Espanol - Texas (PDF)
• Generations Plus Evidence of Coverage (EOC) en Espanol - Texas (PDF)

2021

• New Mexico Fitness Reimbursement Form (PDF)
• Texas Fitness Reimbursement Form (PDF)

2020

• New Mexico Fitness Reimbursement Form (PDF)
• Texas Fitness Reimbursement Form (PDF)
• Member Reimbursement Request Form (PDF)

• Grievance and Appeal Request Form (PDF)

Learn more about our Grievance and Appeals Process 

• Home Delivery Order Form (PDF)
• Mail Order Form (PDF)
• Part D Coverage Determination Request Form (PDF)
• Rx Claim Form - English (PDF)
• Rx Claim Form - Spanish (PDF)

• Prior Authorization Request Form (PDF)

Provider Search Tools

• Online Searchable Provider Directory

Provider & Pharmacy Directory

• 2021 Provider & Pharmacy Directory Texas - English (PDF)
• 2021 Provider & Pharmacy Directory New Mexico - English (PDF)
• 2020 Provider & Pharmacy Directory Texas - English (PDF)
• 2020 Provider & Pharmacy Directory New Mexico - English (PDF)

2021

English

• Generations Summary of Benefits - New Mexico (PDF)
• Generations Summary of Benefits - Texas (PDF)
• Generations Plus Summary of Benefits - New Mexico (PDF)
• Generations Plus Summary of Benefits - Texas (PDF)

Spanish

• Generations Summary of Benefits en Espanol - New Mexico (PDF)
• Generations Summary of Benefits en Espanol - Texas (PDF)
• Generations Plus Summary of Benefits en Espanol - New Mexico (PDF)
• Generations Plus Summary of Benefits en Espanol - Texas (PDF)

2020

English

• 2020 Generations Summary of Benefits - New Mexico (PDF)
• 2020 Generations Summary of Benefits - Texas (PDF)
• 2020 Generations Plus Summary of Benefits - New Mexico (PDF)
• 2020 Generations Plus Summary of Benefits - Texas (PDF)

Spanish

• 2020 Generations Summary of Benefits en Espanol- New Mexico (PDF)
• 2020 Generations Summary of Benefits en Espanol- Texas (PDF)
• 2020 Generations Plus Summary of Benefits en Espanol- New Mexico (PDF)
• 2020 Generations Plus Summary of Benefits en Espanol- Texas (PDF)