Helpful Resources
Our Health Plan Network
CHRISTUS Health Plan maintains a provider network in accordance with regulations regarding provider ratios and monitors the adequacy of the network to ensure provision of quality care and services to its members. The number, type and distribution of practitioners, pharmacies, and ancillary services are monitored on an ongoing basis to ensure the network is sufficient to meet the needs of members. Evaluations of network availability may include but, are not limited to, geographic distribution analysis, member-to-provider ratios, member and provider satisfaction surveys, and analysis of member grievance information.
Below are a list of helpful links to assistant you in selecting the right provider for you.
Glossary of Specialties and Provider Types
Our online glossary of definitions of provider types and specialties that are offered within our networks. Learn more.
Hospital Accreditation
CHRISTUS Health Plan and USFHP Hospital Accreditation
Printable Provider & Pharmacy Directories
Individual & Family Plans
Medicare Advantage
Medicare Advantage Guardian
US Family Health Plan
Request for Out of Network Providers
Members may request services from doctors who are not in the network, if they can show that there is not a needed type of doctor within 75 miles of the member. Please call CHRISTUS Health Plan's Customer Service at the toll-free number on your ID card if you have questions about your doctors or need access to a specific type of specialist. Requests will be reviewed on an individual basis.
Individuals and Families
The providers listed on our online provider search tool for our Texas Health Insurance Exchange plan are providers who are located within our service areas. In the instance where a specialty is not physically located within one of our service areas, it is necessary to contract with providers from an adjacent county.
The list of providers found in this document are available to you to fill in such gaps in local coverage.
Report Directory Inaccuracies
Email: CHRISTUS.HP.MemberService.Inquiry@christushealth.org
Toll Free: 1-844-282-3100 or TTY 711
Verify Your Providers Board Certification
A list of online resources to verify that the provider that you have selected board certification status. Learn more.