On Wednesday, February 21, Change Healthcare, the clearinghouse used by CHRISTUS Health Plan, experienced a cybersecurity event. There is no identified risk to CHRISTUS Health Plan’s systems or technology. CHRISTUS Health Plan has partnered with Availity as a clearinghouse solution for providers to submit electronic claims. Providers can sign up with Availity to submit claims by clicking the link below to create an account. Additionally, as of March 13, Change Healthcare has implemented a solution via Optum Intelligent EDI. Providers may also utilize this solution. Please look for an announcement from Optum dated March 12, 2024 and reach out to Optum directly at 1-866-678-8646 with any questions that you may have. Availity Essentials Portal Registration: Learn More

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Northeast Texas

Melissa Bonnette
Sales Representative
Email: Melissa.Bonnette@ChristusHealth.org
Phone: 903-630-8207

Lyndsy Dickeson
Sales Representative
Email: Lyndsy.Dickeson@ChristusHealth.org
Phone: 903-630-8334

Kimberley Hardy
Sales Manager
Email: Kimberley.Gouveia@ChristusHealth.org
Phone: 903-747-1990

Morgan Phillips
Sales Representative
Email: Morgan.Hill@ChristusHealth.org
Phone: 903-492-5304

Amanda Skinner
Sales Representative
Email: Amanda.Skinner@ChristusHealth.org
Phone: 903-707-8857

Brandy Wallace
Sales Representative
Email: Brandy.Wallace@ChristusHealth.org
Phone: 903-707-8913

David Smith
Sales Event Coordinator
Email: David.Smith@ChristusHealth.org
Phone: 903-492-5561